We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, you must use the product according to the instructions written on the box for a period of no less than 30 days. If you didn’t notice any change or benefit from the product, then you are entitled of a refund, with the condition of you not having any health problems that could affect the results of the products.
To start a return, you can contact us at [email protected]lbrand.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return questions.
Damages and issues
Please inspect your order once it’s received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too